Looking for a trusted veterinarian in Tucson, AZ? Jackpot Veterinary Center provides comprehensive veterinary care for dogs, cats, horses, and donkeys. Browse our frequently asked questions below, or call 520-999-3888 to speak with our team.
Frequently Asked Questions
General / Location
Q: Where is Jackpot Veterinary Center located?
A: Jackpot Veterinary Center is located in Tucson, AZ. We provide full-service veterinary care for horses, donkeys, cats, and dogs throughout Tucson and the surrounding areas.
Q: What are your hours?
A: Our small animal clinic is open Monday through Saturday from 7:00 a.m. to 7:00 p.m.
Our equine clinic is open Monday through Friday from 8:00 a.m. to 5:00 p.m.
Q: Why should I choose Jackpot Veterinary Center?
A: Jackpot Veterinary Center is a locally owned veterinary hospital proudly serving Tucson and the surrounding communities. Our experienced veterinarians provide high-quality, compassionate care for dogs, cats, horses, and donkeys, making us a trusted choice for both small animal and equine veterinary care in Tucson.
We offer advanced diagnostic technology and will soon be adding CT imaging to provide even more comprehensive care. From wellness exams to urgent medical needs, our team is committed to clear communication, personalized treatment, and treating every patient like our own.
With extended hours and multiple honors, including AZ Daily Star Reader’s Choice Winner/Favorite (2018–2024), we’re proud to be a top choice for veterinarians in Tucson and equine vets in Tucson.
Q: Are you accepting new patients?
A: Yes. Jackpot Veterinary Center welcomes new patients for both small animal and equine services. We are currently accepting new dogs, cats, horses, and donkeys.
Q: How can I schedule an appointment?
A: Please call us at 520-999-3888.
Q: What forms of payment do you accept?
A: We accept major credit cards, debit cards, cash, and CareCredit. Please contact our team if you have questions about payment options.
Q: Do you offer same-day veterinary appointments?
A: Yes. We often offer same-day appointments for urgent but non-life-threatening medical concerns. Availability varies, so please call 520-999-3888 as early as possible.
Q: Do you offer CT scans, ultrasound, or echocardiography?
Yes. Through RadVet Imaging Center, the advanced imaging division of Jackpot Veterinary Center, we provide in-house veterinary imaging services from our Tucson facility. Because RadVet and Jackpot Veterinary Center operate under the same ownership and location, patients benefit from seamless collaboration between our veterinary and imaging teams.
Our advanced diagnostic capabilities include veterinary ultrasound, with CT imaging (computed tomography) and echocardiography (cardiac ultrasound) coming soon. These technologies help our veterinarians diagnose and evaluate a wide range of medical conditions affecting the heart, lungs, abdomen, musculoskeletal system, neurological system, and other internal structures.
By offering advanced imaging services within the Jackpot Veterinary Center family, we can provide faster diagnostics, coordinated treatment planning, and more comprehensive care for dogs, cats, horses, and donkeys throughout Tucson and Southern Arizona.
To learn more about advanced veterinary imaging services, call 520-999-3888.
Q: What is RadVet Imaging Center?
RadVet Imaging Center is the advanced imaging division of Jackpot Veterinary Center, located within our Tucson veterinary hospital. RadVet was created to provide advanced diagnostic imaging services for both Jackpot Veterinary Center patients and veterinary referrals from throughout Southern Arizona.
Services include veterinary ultrasound, advanced imaging consultations, and upcoming CT and echocardiography services. By housing these capabilities within our facility, we are able to offer convenient access to advanced diagnostics while maintaining close collaboration between our veterinarians and imaging specialists.
Q: Do you offer advanced veterinary imaging in Tucson?
A: Yes. Jackpot Veterinary Center provides advanced veterinary imaging through RadVet Imaging Center, located within our hospital. Current and upcoming services include:
Diagnostic ultrasound
CT (computed tomography)
Echocardiography (cardiac ultrasound)
Digital radiography (X-rays)
Advanced imaging consultations
These services help our veterinarians diagnose complex conditions and develop more effective treatment plans for dogs, cats, horses, and donkeys.
Small Animal Care
Q: Do you provide cat and dog exams in Tucson?
A: Yes. We offer comprehensive pet care, including wellness exams for cats and dogs, vaccinations, dental care, diagnostics, and preventive medicine.
Q: Do you offer spay and neuter surgery for pets?
A: Yes. Our veterinary team provides safe and professional spay and neuter surgery for both cats and dogs at our Tucson clinic.
Q: What kind of preventive care do you offer for pets?
A: Our preventive care services include:
Annual wellness exams
Vaccinations
Heartworm prevention
Flea and tick prevention
Parasite screening
Microchipping
Nutrition counseling
Senior pet care
Dental examinations
Q: Do you provide emergency animal care?
A: While we are not a veterinary emergency center, we can often offer same-day appointments for non-life threatening concerns. Our small animal hospital offers urgent care appointments for cats and dogs during our regular business hours, Monday through Saturday from 7:00 a.m. to 7:00 p.m. This differs from our Equine ER, which is available 24/7. Give us a call at 520-999-3888.
Q: Do you offer vaccinations for dogs and cats?
A: Yes. We provide customized vaccination plans based on your pet's age, lifestyle, and risk factors to help protect against common diseases.
Q: Do you provide puppy and kitten care?
A:Yes. We offer care for puppies and kittens, including first wellness exams, vaccinations, parasite prevention, nutritional guidance, developmental health screenings, and personalized recommendations to help establish a strong foundation for lifelong health.
Q: Do you offer pet dental care?
A: Yes. We provide dental exams, professional dental cleanings, digital dental radiographs, and treatment for dental disease to help maintain your pet's oral health.
Q: Do you offer pet microchipping?
A: Yes. We recommend microchipping as a permanent form of identification to help reunite lost pets with their families.
Q: Do you provide pet travel health certificates?
A:Yes. We can provide domestic and international health certificates for dogs and cats. Please contact us in advance to discuss travel requirements and timelines.
Q: Do you perform diagnostic testing?
A: Yes. Our hospital offers advanced veterinary diagnostics including laboratory testing, digital radiography, ultrasound, and other diagnostic services to help identify and treat medical conditions.
Equine Care
Q: Do you provide equine veterinary services in Tucson?
A: Yes. Jackpot Veterinary Center offers a wide range of equine services including surgery, dentistry, lameness evaluations, shockwave therapy, vaccinations, hospitalization, intensive care, preventive medicine, and emergency care for horses and donkeys throughout the Tucson area.
Q: Do you perform equine surgery?
A :Yes. At Jackpot Veterinary Center, our experienced equine veterinarians in Tucson perform a range of equine surgical procedures, from -routine surgeries to more advanced operations. We prioritize patient safety, modern surgical techniques, and attentive recovery care to support the best possible outcomes for your horse or donkey.
Q: Do you offer equine emergency care?
A: Yes. Jackpot Veterinary Center provides 24/7 emergency veterinary services for horses and donkeys in Tucson and surrounding communities. To best serve our patients and provide the highest level of emergency care, priority is given to our routine equine clientele. We are also available to see referred emergency cases from outside veterinarians, with the understanding that all referral patients must be transported to our clinic for care.
Q: Do you offer dental care for horses?
A: Yes. Equine dentistry is an important part of our services, including dental exams, floating, and treatment of dental conditions.
Q: Do you provide care for donkeys?
A:Yes. Our equine veterinarians provide medical, dental, preventive, and emergency care for both horses and donkeys.
Q: Do you offer equine dentistry?
A: Yes. Equine dental care is an important part of maintaining your horse's health. We provide dental examinations, floating, and treatment of dental abnormalities and disease.
Q: Do you treat lameness in horses?
A: Yes. We offer comprehensive lameness evaluations and diagnostic services to identify the cause of performance issues, pain, or gait abnormalities.
Q: Do you provide equine vaccinations?
A: Yes. We develop customized vaccination schedules based on your horse's age, lifestyle, travel schedule, and risk factors.
Q: Do you offer equine hospitalization?
Yes. Our equine hospital includes hospitalization and intensive care services for horses requiring advanced medical treatment and monitoring.
Q: Do you provide pre-purchase examinations for horses?
Yes. We perform pre-purchase examinations to help buyers make informed decisions when purchasing a horse.
Emergency & Urgent Care Services
Q: Do you offer emergency veterinary services for dogs and cats?
A: We offer urgent care for cats and dogs during regular business hours (Monday–Saturday, 7 a.m. to 7 p.m.).
Q: Do you offer 24/7 emergency services?
A: Yes, for equine patients. Our veterinarians are available 24 hours a day, 7 days a week for horse emergencies in Tucson and surrounding areas.
Our small animal clinic is open 7 a.m. to 7 p.m.. Please call ahead, if possible - 520-999-3880.
Q: What should I do if my pet has an emergency?
If your pet is experiencing a medical emergency, call us immediately at 520-999-3888. Our team can help determine the best next steps for your pet's care.
Q: What qualifies as an urgent veterinary concern?
Examples include:
Vomiting or diarrhea
Ear infections
Eye problems
Minor wounds
Limping
Allergic reactions
Skin issues
Loss of appetite
Mild respiratory concerns
If you're unsure whether your pet needs urgent care, please call us.
New Client Questions
Q: What should I bring to my pet's first appointment?
Please bring:
Previous veterinary records (if available)
Current medications
Vaccination history
A list of concerns or questions
Your pet on a leash or in a carrier
Q: How often should my pet have a wellness exam?
A: Most healthy adult pets should receive a wellness exam annually. Puppies, kittens, senior pets, and pets with medical conditions may benefit from more frequent visits.
Q: Do you provide care for senior pets?
A: Yes. We offer senior wellness exams, diagnostic screening, pain management, and personalized care plans for aging dogs and cats.
Q: What areas do you serve?
A: We proudly serve Tucson, Oro Valley, Marana, Vail, Sahuarita, Green Valley, and surrounding Southern Arizona communities.